This is an archived version of UXLx 2023. The current event website is at www.ux-lx.com

This is an archived version of UXLx 2023.
The current event website is at www.ux-lx.com

23 to 26 May 2023 Lisbon, Portugal

Zuzana Peskova

Senior Service Designer at Frog

Zuzana Peskova is a Senior Service Designer at frog, a global leading design consultancy and innovation strategy firm. She believes that building solutions around a holistic understanding of people, behaviours, and the systems they exist in - can bring value to both users, the planet and the market. By immersing herself in fast-paced environments, discovering different cultures, and collaborating with people with different perspectives, Zuzana strives to create a deep understanding of how to create products and services that fulfil the needs of users and drive opportunities for innovation.

Zuzana has worked with a broad range of clients from different industries, including healthcare, consumer products, financial services and social impact.

WED 24 MAY
09:00
Room 2
workshop
Designing Innovative Products and Services

As designers in the creative field, we are many times tasked with one of the most important jobs, and that is coming up with new and innovative solutions that will answer to key unmet user needs. This is never an easy job! In this workshop I will walk you through the ideation and prioritisation methods, which can guide you in this process by challenging assumptions, thinking out of the box as well as applying learnings from the behavioural science realm.

Topics covered:

  • Defining user needs, behaviours and attitudes
  • New ideation techniques
  • Prioritisation framework and methodology

What kind of exercises will be done:

  • Drafting a behavioural statement
  • Pressure mapping
  • Ideation of interventions
  • Idea refinement
  • Idea evaluation

What you will take away after this workshop:

Following the mixed methods of ideation and prioritisation, this workshop is an exercise of contamination of perspectives, user and business needs, and transverse across different layers of value and feasibility; where the goal is to find the sweet spot in a complex system that can enable future innovation.

You will practice a unique methodology that allows exploring of future trends, shaping of possible scenarios and identification of opportunities, rapid ideating and prioritising with a final consolidation of concepts.

Requirements for attending:

An open mind, user-cantered approach and no judgement of ideas :)

THU 25 MAY
14:00
Auditorium III
workshop
Designing Innovative Products and Services

As designers in the creative field, we are many times tasked with one of the most important jobs, and that is coming up with new and innovative solutions that will answer to key unmet user needs. This is never an easy job! In this workshop I will walk you through the ideation and prioritisation methods, which can guide you in this process by challenging assumptions, thinking out of the box as well as applying learnings from the behavioural science realm.

Topics covered:

  • Defining user needs, behaviours and attitudes
  • New ideation techniques
  • Prioritisation framework and methodology

What kind of exercises will be done:

  • Drafting a behavioural statement
  • Pressure mapping
  • Ideation of interventions
  • Idea refinement
  • Idea evaluation

What you will take away after this workshop:

Following the mixed methods of ideation and prioritisation, this workshop is an exercise of contamination of perspectives, user and business needs, and transverse across different layers of value and feasibility; where the goal is to find the sweet spot in a complex system that can enable future innovation.

You will practice a unique methodology that allows exploring of future trends, shaping of possible scenarios and identification of opportunities, rapid ideating and prioritising with a final consolidation of concepts.

Requirements for attending:

An open mind, user-cantered approach and no judgement of ideas :)